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Forward Deployed Engineer

Engineering
Remote
Full-time
145k - 175k

Python • JavaScript • AWS • Azure • Google Cloud • Serverless • Docker • AI/ML • RAG • Agentic Systems • Healthcare

About this role

We are seeking an experienced Forward Deployed Engineer to transform the healthcare industry with our groundbreaking AI enterprise operating system, EOS. In this customer-facing role, you will deploy our platform for healthcare customers, collaborating directly with them to gather requirements and develop tailored AI use cases—such as prior authorization, drug rebates, and formulary management—that solve their unique challenges.

What you'll do

  • Partner with healthcare payer and PBM customers to understand their needs, gather technical and business requirements, and translate them into effective solutions using our AI platform
  • Lead the implementation and integration of the AI EOS into customer environments, ensuring smooth deployment and optimal performance
  • Configure serverless and container architectures and leverage AWS components to deploy industry leading AI platform
  • Design and build customized AI use cases on top of the platform, addressing specific customer pain points
  • Apply full SDLC for AI components and develop detailed documentation for system functionality
  • Integrate AI solutions seamlessly using Python and JavaScript
  • Implement and optimize agentic systems and RAG techniques
  • Capture, monitor, and analyze metrics and KPIs to drive performance improvements
  • Provide technical expertise, training, and ongoing support to help customers fully leverage the platform and achieve their goals
  • Collect and document customer requirements and feedback, collaborating with the product team to construct solutions and provide input to enhance the EOS platform

What we're looking for

  • 3+ years of experience in software development, engineering or a customer-facing technical role, such as solution engineering or implementation engineering
  • Must have software engineering experience - can't only have solution engineering/solutions architect experience
  • Strong experience with Python and JavaScript for AI solution integration
  • Experience with cloud platforms (AWS, Azure, Google Cloud)
  • Knowledge of serverless and container architectures
  • Experience with AI/ML implementations, agentic systems, and RAG techniques
  • Ability to work directly with customers to gather requirements and translate business needs into technical solutions
  • Strong documentation and communication skills
  • Healthcare industry experience is a plus

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What we offer

  • Competitive salary ($145k - $175k) and equity package (0.1%-0.15%)
  • Remote work policy with travel requirements (~30% of the time)
  • Opportunity to work with cutting-edge AI technology in healthcare
  • Direct customer interaction and impact on product development
  • Work with a mission-driven team revolutionizing AI deployment in healthcare
  • Early-stage startup with $6.5M in funding and growing team
  • Collaboration with mid-to-large healthcare organizations and tech-enabled platforms

This position is with one of our partner companies. Flows is the recruiting partner for this opportunity.